November 13, 2025

Remedy, a BMC Software company, is pleased to announce the launch of a new quarterly electronic newsletter targeted at Remedy customers worldwide. The inaugural edition of Remedy Online Newsletter is being sent to Remedy's direct customers in a phased approach, reaching the last group of customers on Tuesday, November 18, 2003. Subsequent issues of Remedy Online Newsletter will be subscription-based, going only to those customers who opt to receive them.

Remedy Online Newsletter contains articles covering a wide range of topics, from an Executive Message from Jim Grant to Viewpoints from Doug Mueller, from Remedy's ITIL solution to Advanced Thinking in Customer Service, from RUG 2004 to Remedy's Worldwide Alliance Partners.

Please feel free to invite your Remedy customers to access the web-based version of Remedy Online Newsletter as we believe they will find significant value in it. However, please note that if they are interested in receiving future editions, they must provide their contact information by following the "Subscribe Now" link in the Remedy Online Newsletter to the  Subscription Page.

Enjoy!